Augeo handles its information very carefully and will never make this information available to third parties.
We take great care in the protection of your privacy and the personal information you provide to us. With this privacy statement we inform you about the way we use and protect your personal information. We advise you to read this statement carefully.
Augeo records the following information from you as a student:
- Name (appears on your obtained certificates)
- Email address (is recorded as login name and for specific correspondence)
- Date of birth (as age verification, minors are not allowed to register with Augeo)
- Salutation (to be recorded for correspondence purposes)
- Employed in Sector and with function (is set for issuing course content for this specific sector)
- Organization (optional, recorded for control purposes)
- Accreditation number (optional, recorded to be able to apply for accreditation if a student is entitled to this)
- Correspondence language (is recorded to be able to send the student an explanation about the learning environment and possibly orders in the language he / she wants)
In addition, a telephone number and a billing address are recorded for administrators.
Augeo uses the following apps to improve its services; the companies providing these apps do not share your data with others:
To conduct evaluation research after the completion of an e-learning, you will receive a survey via e-mail. This survey is created in SurveyMonkey. For more information about the privacy terms and conditions of SurveyMonkey, please see: https://nl.surveymonkey.com/mp/policy/privacy-policy/#respondents.
To digitally send Augeo magazine and the Learning Messages pertaining to your sector, Augeo uses the e-mail program MailChimp. You can unsubscribe via any e-mail you receive from Augeo. For more information about the privacy terms and conditions of Mailchimp, please see: https://mailchimp.com/legal/privacy/. Augeo has signed a processing agreement with MailChimp.
As part of the "Analytics" service, a cookie is placed by the American company Google via our website. We use this service to track and receive reports on how visitors use the website. Google may pass on this information to third parties if Google is legally obliged to do so or if third parties process the information on behalf of Google. We have no influence on this. We have not permitted Google to use the analytics information obtained for other Google services or to share this data.
The information that Google collects is anonymised as much as possible. The information is transferred to and stored by Google on servers in the United States. Google adheres to the Safe Harbor principles and is affiliated with the Safe Harbor program of the American Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data. We have signed a processing agreement with Google.
Our website uses Mouseflow: a website analysis tool that provides us with functions such as session videos, heatmaps, funnels, form analyses and feedback of campaigns. Mouseflow can record your clicks, mouse movements, scrolls, keystrokes, the webpages you visit, the time you spend on the website, browser, operating system, type of platform (desktop/tablet/telephone), screen resolution, type of visitor, where you are from, anonymised IP address, location (location and country), language and comparable data. Mouseflow only collects data on pages where it is installed and not outside the web browser (i.e. not on your computer). If you want to unsubscribe, you can do so via: https://mouseflow.com/opt-out. Please contact us if you would like to have a copy of the data or want it deleted, and as a second option you can also contact Mouseflow via email@example.com.
For more information: http://mouseflow.com/privacy/ of https://mouseflow.com/gdpr/.
Right to be forgotten
If you want to be deregistered at Augeo we kindly request you to send an e-mail to firstname.lastname@example.org. we will then ensure that you are deregistered. Note: you can no longer attend your training and can no longer download your certificates. In addition, you will no longer receive Augeo magazine. Once you have been unsubscribed you will receive a confirmation in the mail.